Refund and Returns Policy for Black Oak CBD
Terms Of Sale and Refund Policy
By agreeing to the terms and conditions you agree that you understand that the products purchased contain cannabinoids from hemp oil. The manufacturing facilities where our products are made is registered with the FDA and they are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide.
All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
Damaged Product Received
All shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipment. All claims for a damaged product during shipment must be made within 48 hours of delivery otherwise the order will be considered final. Please contact us and provide detailed information for any product damaged during shipping within 48 hours to request a refund or replacement. Please include a full description and photo of the damages to the product received.
Customer Service Contacts
Please contact us during normal business hours if you have any questions. Monday-Friday 9am-5pm CST
You can choose to reach us with your concerns using our contact us form.